Wally: AI Expense Tracker Support & Help
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📧 Contact Us
For any questions, bugs, feature requests, or account issues, email us at:
We respond within 24–48 hours.
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❓ Common Questions
How do I cancel my subscription? Open Settings on your iPhone → Apple ID → Subscriptions → Wally → Cancel Subscription.
How do I restore my purchase? Open Wally → Settings → Restore Purchases.
My voice logging isn't working — what do I do? Go to iPhone Settings → Wally → allow Microphone and Speech Recognition. Then restart the app.
I lost my data after reinstalling — can I recover it? Wally stores data locally on your device. Uninstalling the app permanently deletes your data. We recommend exporting a CSV backup regularly. (The feature is under development)
How do I export my transactions? Go to Settings inside Wally → Export CSV. This is a Premium feature included in your subscription.
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How do I change my budget limits? Go to Settings → Budgets → tap any category to edit its monthly limit.
💰 Subscription & Billing
Free plan: Up to 15 transactions, 1 list, manual entry
Premium plans: